By Jim Higgins, Nursing Home Neglect Attorney
Last Updated: October 2026
Often, yes. A fall is not automatically neglect, but federal law requires nursing homes to keep residents as free of accident hazards as possible and to give each resident adequate supervision and assistance devices to prevent accidents (42 C.F.R. 483.25(d)). When a known fall risk is ignored, or a resident is dropped during a transfer, that is usually a care failure.
“Facilities like to say falls happen. Sometimes they do. But when the care plan says two aides and a lift, and one aide tries it alone at 3 a.m., that is not an accident. That is a staffing decision.”
Jim Higgins, Nursing Home Neglect Attorney
A resident of a senior living facility in Tennessee fell in another resident’s room. She was left with a broken and dislocated hip, a black eye, and loss of circulation to her hand. The facility did not recognize the fracture, and her injuries compounded while she remained in its care.
Her daughter, who held power of attorney, spent months emailing the facility, the long term care ombudsman, and the hospital trying to get answers. Then she called us.
Here is what the investigation uncovered:
The facility initially denied liability. The case settled for a significant confidential amount just before more facility employees were scheduled to be deposed.
“The fall was only the beginning. A broken hip went unrecognized while her daughter was asking, in writing, what was wrong. Families should never have to diagnose a fracture themselves. We built this case on the facility’s own people, and that is what moved it.”
Jim Higgins
Many of the worst “falls” we see are not falls at all. They are transfer failures, where a resident is dropped or injured while being moved between a bed, wheelchair, toilet, or shower chair.
Every resident who needs help moving should have a transfer method written into the care plan:
The most common failures:
Transfer drops cause hip and leg fractures, head injuries, and skin tears that can become infected. Read more about head injuries and concussions in nursing homes.
42 C.F.R. 483.25(d), Accidents
The facility must ensure that the resident environment remains as free of accident hazards as is possible, and that each resident receives adequate supervision and assistance devices to prevent accidents.
Federal rules also require a certified nursing home to:
Assisted living and other senior living facilities are governed mainly by state licensing rules, not these federal regulations, but they still owe residents reasonable care.
If your loved one “just isn’t right” after a fall, insist on an X-ray or a hospital evaluation. A missed hip fracture gets worse every day it goes untreated.
A claim may recover medical bills, pain and suffering, loss of enjoyment of life, and, when a death follows, wrongful death damages for the family. Tennessee generally caps noneconomic damages at $750,000, or $1,000,000 for catastrophic injuries (Tenn. Code Ann. 29-39-102). The cap does not apply when a defendant intentionally falsified, destroyed, or concealed records to evade liability (Tenn. Code Ann. 29-39-102(h)(2)).
The Higgins Firm is a litigation-focused nursing home neglect firm. We take serious injury and wrongful death cases, such as fractures, head injuries, and deaths that follow a fall, and we prepare every case for trial. We litigate in Tennessee, Kentucky, Georgia, and Illinois, and we work with referring attorneys nationwide. See our Tennessee nursing home abuse lawyers page.
We pull the care plan, fall risk assessments, incident reports, staffing schedules, and call light data, and we talk to the people who worked the floor. You pay nothing unless we recover.
Not for every fall, but often. Federal law requires nursing homes to keep residents as free of accident hazards as possible and to provide adequate supervision and assistance devices. If the facility knew your parent was a fall risk and did not follow the care plan, it may be liable for the injuries.
A transfer injury happens when a resident is hurt while being moved between a bed, chair, toilet, or shower. Common causes are one aide doing a transfer that the care plan says requires two people, improper use of a mechanical lift, or no gait belt. These injuries often cause fractures and head trauma.
Facility policies and lift manufacturers typically require two trained staff to operate a mechanical lift such as a Hoyer. When a single aide operates the lift alone and the resident is dropped, that departure from policy is strong evidence of neglect. Ask for the care plan to see what was required.
Yes. Federal rules require a certified nursing home to promptly notify the resident’s physician and representative of any accident that causes injury and may require physician intervention. If you learned about a fall from a hospital, another resident, or a bruise, ask why the facility did not call you.
A missed fracture is a separate failure from the fall itself. Staff are expected to assess residents after a fall and get imaging when there is pain, deformity, or refusal to bear weight. Delayed diagnosis can increase pain, complications, and the risk of death, and it can strengthen a neglect claim.
Generally one year from the injury or its discovery under Tenn. Code Ann. 29-26-116, with an outside limit of three years except for fraudulent concealment. Tennessee also requires 60 days’ written notice before suit and a certificate of good faith with the complaint, so early investigation matters.
No. The case review is free, and we handle nursing home fall and transfer injury cases on a contingency fee. You pay no attorney’s fee unless we recover money for you or your family.
Related: Nursing Home Neglect | Tennessee Nursing Home Abuse Lawyers | Malnutrition and Dehydration | Understaffing
Prior results do not guarantee a similar outcome. This page is general information, not legal advice, and does not create an attorney-client relationship.
Dedicated legal advocates protecting your loved ones nationwide. When nursing homes break their promise of care, our experienced attorneys fight for the justice your family deserves.