Most personal injury attorneys do not handle nursing home neglect cases — and for families in North Carolina who need one, finding the right attorney can be the hardest part of an already painful situation.
The Higgins Firm handles nothing but nursing home neglect cases. Our attorneys are bar-licensed in Tennessee, Kentucky, Georgia, and Illinois. For North Carolina cases, we work in one of two ways: pro hac vice admission with local North Carolina counsel, or a personal referral to a North Carolina nursing home neglect attorney we know and trust. The evaluation costs nothing.
Our nursing home practice is led by partners Jim Higgins, Ben Miller, and Rick Piliponis. We’re based in Nashville, Tennessee, and we focus exclusively on cases involving serious injury or wrongful death caused by nursing home neglect.
When a family in North Carolina contacts us, we evaluate the case personally — not through a call center, not through a lead-generation service. Then one of two things happens:
Option 1: We handle the case with local North Carolina counsel through pro hac vice admission.
Several of our attorneys — including Jim Higgins, Jack Smith, and others — have been admitted pro hac vice in nursing home cases in states across the country. When the case is right for our direct involvement, we partner with a bar-licensed North Carolina attorney and stay on the case ourselves. We don’t hand it off.
Option 2: We connect you with a vetted North Carolina nursing home neglect attorney.
When the case is better handled by counsel in North Carolina, we don’t send your contact information to a lead-buying service. Our attorneys discuss your case, identify the North Carolina attorney best suited to handle it, call that attorney personally, and connect you. These are attorneys we know — through the American Association for Justice’s Nursing Home Litigation Group, through national conferences and case-sharing, and through years of working alongside them on cases.
Either way, the evaluation costs nothing. The connection costs nothing. We’re nursing home neglect attorneys talking to other nursing home neglect attorneys about your case — that’s the value, and it’s free to your family.
We are selective. We take cases involving serious injury or death — not minor complaints, not isolated incidents, not non-injury concerns. Specifically, we handle North Carolina nursing home cases involving:
If your loved one experienced any of these in a North Carolina nursing home, contact us. We will tell you honestly whether the case is one we can help with — directly through pro hac vice, through referral to vetted North Carolina counsel, or, in some cases, not at all if the facts don’t support a claim. Either way, you get a real answer from a real attorney.
Nursing home neglect cases are not the same as ordinary personal injury cases. They involve specific federal regulations (42 CFR §483 — the federal nursing home reform law), state-specific licensing rules, and a defense bar that is well-funded and aggressive. Most general personal injury attorneys do not handle these cases, and many family members find that the first three attorneys they call decline the case — not because the case lacks merit, but because nursing home litigation requires specialized expertise.
We handle nothing else. Our nursing home practice includes attorneys whose entire focus is nursing home abuse and neglect cases. Most are members of the American Association for Justice’s Nursing Home Litigation Group — the national community of plaintiff-side nursing home attorneys. Through that group and through years of nursing home litigation, we know the attorneys in North Carolina who do this work seriously.
That’s the network we’re connecting your family to, whether we handle the case directly with local counsel or refer it to a North Carolina attorney.
If you believe your loved one is being neglected, or was harmed by neglect:
1. Address immediate medical needs. If there is an ongoing risk — an untreated wound, a missed medication, signs of dehydration — get medical attention now. If the situation is dangerous, call 911 or have the resident transported to a hospital. The legal case can wait. The medical care cannot.
2. Document what you see. Photographs of wounds, photographs of conditions in the facility, notes about what staff said and when, copies of medical records if you can obtain them. Evidence disappears quickly in these cases. The sooner you document, the more you have.
3. Report the concern to the North Carolina Division of Health Service Regulation. NC DHSR investigates complaints about nursing home care, including abuse, neglect, and regulatory violations. You can file a complaint through the DHSR Complaint Intake page or by calling 1-800-624-3004 (Monday through Friday, 8:30 AM – 4:30 PM). Reporting a concern does not start a lawsuit, but it creates an official record.
4. Contact us. Don’t wait. Evidence in nursing home cases is preserved in facility records that are routinely overwritten, in staff memory that fades, and in former employees who move on and become harder to locate. The sooner an attorney is involved, the more can be done. The evaluation costs you nothing.
Can your firm represent me in North Carolina?
Our attorneys are bar-licensed in Tennessee, Kentucky, Georgia, and Illinois. In North Carolina, we either work with local North Carolina counsel through pro hac vice admission (where we are admitted to handle the specific case alongside a bar-licensed North Carolina attorney) or we refer the case to a vetted North Carolina nursing home neglect attorney we know through our national practice. We make that decision based on the specifics of your case.
What is pro hac vice?
Pro hac vice is a court process that allows an attorney licensed in one state to be admitted to handle a specific case in another state, typically working alongside a local attorney who is bar-licensed in that state. Our attorneys, including Jim Higgins and Jack Smith, have been admitted pro hac vice in nursing home cases in states across the country.
What does it cost to have my case reviewed?
Nothing. The review costs nothing. If we refer your case, that costs nothing. If we take your case through pro hac vice with local counsel, we handle it on a contingency basis — meaning we only collect a fee if we recover compensation for you.
How do you choose the North Carolina attorney you refer cases to?
We refer to attorneys we know personally — through the American Association for Justice’s Nursing Home Litigation Group, through national conferences, and through years of working alongside them. We do not sell leads. We do not work with lead-generation services. The attorney we connect you with is one our attorneys have a real, working relationship with.
Why should I contact you instead of a North Carolina attorney directly?
You can absolutely contact a North Carolina attorney directly. Many families do. But finding the right nursing home neglect attorney in any given state is harder than it sounds — most personal injury attorneys do not handle these cases, and the ones who do are not always the ones easiest to find online. Our value is the attorney-to-attorney conversation about your specific case: we know who in North Carolina handles these cases well, we know who handles serious cases, and we make the introduction personally.
What if my case is not strong enough?
We will tell you. We don’t take every case, and the attorneys we refer to don’t take every case either. If the facts don’t support a nursing home neglect claim, we’ll be honest about that. You’ll get a real answer either way.
If your loved one suffered a serious injury or died in a North Carolina nursing home, contact us. We’ll review the case personally and either handle it with local North Carolina counsel through pro hac vice admission or connect you with a vetted North Carolina nursing home neglect attorney we know and trust. The evaluation costs nothing.
Dedicated legal advocates protecting your loved ones nationwide. When nursing homes break their promise of care, our experienced attorneys fight for the justice your family deserves.